Big time answering services for small business
With a live telephone answering service, your small business can be as big as your dreams. Our affordable plans give you round-the-clock coverage and global reach. Give your customers the best service, no matter where they are.
How we help small businesses grow
Our mission is to help our clients grow. We believe a live phone answering service for small business is an important tool for your success. With the help of a customized company profile and a finely tuned live answering script, our customer service associates answer your phone lines in your business name. We work hard to train our virtual receptionists to provide the best possible service for your customers— just like you would.
A small business answering service helps you maximize your marketing dollar, because you won’t miss out on the leads your campaigns generate. Live answering prevents abandoned shopping carts by being there to answer questions when your customers need help. And your AnswerConnect account will help fill your calendar with new business, because your new and existing clients will be able to book time whenever they want, day or night.
We bootstrapped too
Small business will always matter to us, because we started as two business partners in a garage with big dreams. We understand many of the challenges you face in trying to find an answering service for your small business.
We get it. We’ve been there. In fact, in many ways we’re still there, even though we’ve grown to employ associates in several states and every major time zone in the U.S. We have a lot of respect for the entrepreneurs who choose the difficult path of bootstrapping a business. And we want to help you reap the rewards and see your company grow.
Cost-effective customer service
A small business answering service has to provide great customer service. Small businesses can’t afford to miss out on opportunities-every customer counts. At the same time, a service provider for small businesses has to be able to work on a small business budget. We keep these things in mind every day.
A live call answering service can provide a level of coverage and customer support that would be out of reach for most small businesses trying to hire full time, in-house employees. With an affordable answering service plan from us, you get coverage every hour of every day of the year. Our network of virtual receptionists can handle whatever your customers throw at them-and your callers will never get voicemail unless you want them to.