Call handling services 24 hours a day
Get a team of friendly, professional customer experience associates to answer your business phone lines. With call handling services from AnswerConnect, you know your customers are in good hands.
Don’t let your calls go to voicemail
When a business doesn’t answer its phone, customers don’t wait for a call back. They move on to the next competitor on the list. With a live answering service, you’re covered around the clock, 365 days a year. The investment you make in a professional call handling service returns more leads, more orders, more appointments, and more goodwill from your customers to your business.
Whether you need call handling services after hours or all the time, we have a plan to fit your situation. We help you create the script and call flow to route the calls to the right person in your organization at the right time.
Every account also includes a suite of call handling services, including messages, order taking, lead capture, appointment setting, email and chat support, and client web access to make it easy to manage it all.
Get more for less
An AnswerConnect account delivers more call handling services than an in-house employee ever could. Even the best receptionist can only answer one call at a time. Our virtual receptionists are there to handle as many calls as you get. Expecting more call volume from a big marketing campaign? Just bump up your plan for a month or two.
Your employees have to go home sometime, but AnswerConnect is never closed. We handle your calls 24 hours a day, 7 days a week, 365 days a year. If you have customers in different time zones, or just want to be available to convert your leads at all hours, a call handling service is the way to go.
Call handling services
Focus on your business
With AnswerConnect’s call handling services, you can add an instant customer service team to your business. When your customers are taken care of, you can focus on delivering the products and services they need. Our aim is to help you grow by letting you devote your full attention to what you do best.