Privacy Policy

Privacy Policy

Effective Date: March 2025
PBSG – Digital Marketing Agency
Website: https://pbsg.co

At PBSG, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website or use our digital marketing services. By using https://pbsg.co, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of data:

Personal Information
When you fill out contact forms, request services, or engage with us, we may collect your name, email address, phone number, company name, and payment or billing details.

Marketing & Project Information
We may also collect campaign requirements, brand guidelines, marketing preferences, and data relevant to ongoing services.

Website Usage Data
We collect non-identifiable data such as IP address, browser type, device type, location, and behavior on our site through cookies and analytics tools.

2. How We Use Your Information

We use the information collected to:

  • Deliver and manage our digital marketing services.

  • Communicate regarding your inquiries, projects, or appointments.

  • Process payments and issue invoices.

  • Improve our website, services, and user experience.

  • Send newsletters, promotional offers, or service updates (only if you opt-in).

  • Comply with applicable legal obligations (e.g., data protection laws like GDPR or CCPA).

3. How We Protect Your Information

Your data security is vital to us. We employ:

  • Encryption for data transmission and storage.

  • Access Controls limiting who can access personal and project-related data.

  • Regular Security Reviews to monitor and address potential threats.

However, no system is entirely secure. While we strive to safeguard your data, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information. We may share your data only under these conditions:

  • With your explicit consent.

  • With third-party service providers (e.g., hosting, CRM, payment processors) bound by confidentiality agreements.

  • If required by law or government request.

5. Cookies & Tracking Technologies

PBSG uses cookies and similar tracking tools to personalize your experience and analyze website traffic. You can control cookie preferences through your browser settings.

Disabling cookies may affect website functionality.

6. SMS/Text Messaging Privacy Policy

Overview

PBSG may use SMS communication to keep you informed about project updates, appointment reminders, or service promotions.

Information Collected

  • Directly: Your opt-in preferences and SMS replies.

  • Automatically: Carrier info, delivery status, device region, and message success/failure codes.

How We Use SMS Data

  • Send updates and alerts about ongoing services.

  • Notify you about offers or account information.

  • Improve the quality and reliability of communication.

Sharing of SMS Data

We do not share your text messaging data with third parties, except:

  • With SMS service providers bound by data protection terms.

  • When required by law.

7. Your Messaging Choices

  • Opt-In: By form, written consent, or verbally.

  • Opt-Out: Reply “STOP” to any PBSG text message.

  • Help: Text “HELP” or contact us via info@pbsg.co.

Message frequency may vary. Standard message and data rates may apply.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct or update inaccuracies.

  • Request deletion of your data (with legal limitations).

  • Object or restrict processing of your information.

  • Withdraw consent at any time.

Contact us at info@pbsg.co to exercise your rights.

9. GDPR Compliance

If you are a resident of the EU/EEA:

You have rights under the General Data Protection Regulation (GDPR), including:

  • Right to Access

  • Right to Rectification

  • Right to Erasure

  • Right to Restriction of Processing

  • Right to Data Portability

  • Right to Object

We will respond to all legitimate requests within one month.

10. Children’s Privacy

PBSG’s services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on https://pbsg.co/privacy-policy with the latest effective date.

12. Contact Us

For questions about this Privacy Policy or your data:

PBSG – Digital Marketing Agency
📞 407-530-4446
📧 info@pbsg.co
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