Our People Are
Our Product

At heart, it’s all about
the people

Any company is only as strong as the people who show up every day.

You can’t train happiness.
You have to hire it.

Hired Happy

Technical know-how can be learned, but the ability to make someone smile can’t be faked.

A Love of Learning

Learning should be an ongoing process. Our team is always improving.

Motivated by Mission

When you’re motivated by a desire to change things for the better, it shows.

A culture built on talent,
not geographic location

We make it possible for businesses of all sizes to virtualize a part of their team. It’s a scalable, flexible, more sustainable way to do business. We know because we’ve been refining our “work anywhere” model for 20 years.

When you can work anywhere,
anything is possible.

We have staff in every U.S. timezone. Our distributed model makes us nearly impervious to disaster, and our workers sound and perform much better than their cubicle-bound counterparts.

Focus Forward

Without the distractions typical of cube farms, our workers can focus their attention where it matters most: on your callers.

We've Got You Covered

When Mother Nature takes it out on the East Coast, our West Coast staff jumps into action. Natural disasters don’t have to shut you down.

Making Connections

Professionalism and friendliness are not mutually exclusive traits. Our workers are encouraged to go above and beyond to ensure a lasting impression.

Your folks on the phone make our organization seem so professional and so ‘on-the-ball’!

Gulraiz Khan, NOBCChE

You’ve proved that we’ve contracted with the very best. Thank you! We’ll all sleep !

Rhobye Wyatt, Riverside Apartments

The service quality and superior communication skills of the team make them.

Technova Group Inc

Clients tell us they can
hear the difference

Deeper Talent Pool

Our talent pool stretches from coast to coast. We have the luxury of bringing in the best of the bunch. When geography is no longer an issue, an entire world opens up.

Finding Balance

A interesting thing happens when workers schedule work around their life. They’re eager to show up for work, happier to help your customers, and 20 – 30% more productive.

Attention To Retention

Our workers tend to stick around longer, giving them time to sharpen their skills, and bolster their confidence. As they say, practice makes perfect.

Why not make our people
your people?