Live answering service for the financial industry
AnswerConnect’s answering service for mortgage brokers and other lending professionals helps you support your clients around the clock. We help extend your business hours, capture and qualify leads, and set appointments for you.
Maximize your marketing
Get the most from your marketing budget with an instant 24/7/365 customer service team to answer every call. Potential clients buy cars on Saturdays, research financing options on Sundays, and investigate commercial lending companies during their lunch hours. When they can’t find what they’re looking for online, or you don’t answer the phone when they call, they’ll move on to do business with your competitors. With an answering service plan from AnswerConnect, you’ll capture more of the leads your marketing campaigns generate.
Customize your call flow
We can take a message, transfer calls to you, your team, or a different department, or even help clients through a simple loan application. Our setup team works with you to create the right script for your business. And with our online portal, Client Web Access, you’ll always have your account data at your fingertips.
Benefits of a lending professional answering service
After hours
Extend your business hours with an answering service for lending professionals. We make sure your clients never just get voicemail, whether they call at night, on weekends, or on holidays.
Appointments
Our virtual receptionists can book appointments for your callers to meet with a lending professional from your team. Use our free app or another solution.
Lead qualification
Some inbound calls are more likely to turn into clients than others. We qualify those leads based on criteria you provide, helping you prioritize your responses.
Customer service
With a lending professional answering service on your team, your office is never closed. Your clients will always be able to reach a friendly voice and will know their trust in you is well placed.
