When you partner with AnswerConnect for answering services for your dental office, your patients will always reach a friendly, professional voice when they call. We can answer your practice’s phone lines 24/7 or just after hours. It’s up to you. Either way, your patients will never have to leave a voicemail when we’re on your team.
HIPAA compliant
For dental practices and other clients in the medical field, HIPAA-compliance is a must. You can activate this feature on your account with a single click, ensuring your patients’ messages will be handled securely and in compliance with the law. When you do, we won’t email or text your messages to you. Instead, you can easily retrieve them from our password-protected web and mobile apps. Your messages will always be available, and always secure.
Reasonably priced
Covering your phones 24/7/365 with in-house staff can be prohibitively expensive. When your patients call after hours or on weekends or holidays, we’ve got you covered. Instead of making them leave a voicemail and wait for a call back in the morning, our virtual receptionists step in to help. With a dental office answering service, you’re never closed. We can set appointments, take messages, route emergency calls according to your instructions, and answer basic questions about your practice. You get an around-the-clock receptionist for a fraction of what a full-time team would cost.
Flexible plans
We grow with your dental practice. If you find your plan isn’t covering your call volume, you can bump it up any time and avoid overages. You can keep tabs on your account with our Client Web Access online portal or our mobile apps for iOS and Android.
Dental Office Answering Services
Appointments
Make it easy for your patients to schedule an appointment with you. We offer a free online scheduling app and phone support.
Call routing
We’ll work with you to set up a call flow that makes sense for your dental office. Your calls will always reach the right person.
Qualification
Let our virtual receptionists help you determine if new patients calling in are a good fit for your practice. We can ask a few questions to qualify them.
Client Web Access
CWA, our online account portal, shows you your usage, messages, invoices, and more. Your AnswerConnect account is always accessible with CWA.
After Hours
Extend your office hours with a dental practice answering service plan. When your team goes home for the evening or the weekend, we take care of your patients like you would.
Messages
Don’t let your patients reach voicemail. Our friendly, professional virtual receptionists are on duty 24/7/365 to help them or take a message.
Bilingual
Your Spanish-speaking patients will appreciate Spanish-English bilingual reception. We offer this service by default or as required.
Mobile
Manage your AnswerConnect account on your iOS or Android mobile device from anywhere. We make it easy for you to stay in touch.